Posted by Simon S-M on October 22, 1997 at 18:55:48:
I got an acknowledgement of my "official complaint" about the lack of programmes on 21st September (Paisley game). The letter was dated 2nd October and says:
Mr S Sandyford (so they didn't get a temp to type it then I see)
Cotton Street (that's spelt wrong as well)
BL10 1LQ (that's the wrong postcode!)
Dear Mr Sandyford (yawn)
Manchester Storm v Paisley Pirates, 21st September 1997
Further to your completing a Customer Concern Form (I didn't - the woman I complained to did the completing!) expressing your concerns following a recent visit to the NYNEX arena (it did have a small a) Manchester for the above event.
We will be investigating the contents of the form and will provide you with our comments in due course.
I'm still waiting...
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